Why Does My iPhone 13 Pro Max Not Have 5G Antenna?

Why Does My iPhone 13 Pro Max Not Have 5G Antenna

All iPhone 13, 14 and 15 series have 5G compatibility but there are some users claiming their iPhone don’t have 5G connectivity or either don’t have a 5G antenna. These claims are true to some extend. The reasons are versatile for this issue and have started a global debate after the launch of iPhone 15. 

iPhone proved the 5G mm Wave technology to some countries, including the USA. Most countries, including Japan, Canada, and Saudi Arabia, support the 5G on iPhone 14 with specific model details. They may have different receiving megahertz frequencies that can affect the signal strength.

Here I have listed the reasons behind this problem:

  • No 5G Support in Region
  • 5G Services are Turned Off
  • Carrier Don’t Support Data Roaming
  • Non-5G Cellular Plan
  • Airplane Mode Enabled
  • Mobile on Lower Power Mode
  • Sim Card Error
  • General Network Bugs
  • Faulty iOS Update
  • Faulty Network Settings

Let’s resolve this 5G issue using the following step by step guide:

12 Methods To Resolve iPhone 14 Pro Max’s 5G Issue

Method 1: Ensure Your iPhone & Carrier Supports 5G

The first step is to check your device and Carrier support when the 5G connection is poor on your iPhone 13/14 or 15 models. Follow the given steps to check your 5G carrier assistance.

  • Click on your iPhone’s “Settings”. Press the “Cellular” button.

mobile and cellular settings

  • Choose the “Voice & Data” option.
  • Make sure to select 5G when available. If you cannot find 5G, consult with your Carrier through the discuss option.

cellular service carriers

Method 2: Make Sure Turn on 5G

Ensure you have turned on 5G when there is a connection problem with your iPhone 13/14/15 models. Here are ways to active 5G on your iPhone:

  • Click on your iPhone’s “Settings”. Press on “Cellular”.

cellular settings

  • Go to the “Cellular Data” options.
  • Ensure 5G is selected; press “Voice and Data.”
  • If you have not found the 5G option, turn off LTE or go to 4G.
  • Restart your device and check the 5G connection.

network selection

 

Method 3: Ensure Your Carrier Supports Data Roaming

During traveling to prevent 5G not functioning on iPhone 13, 14, and 15 Pro Max, confirm that your Carrier supports data roaming following these actions:

  • Browse your iPhone’s “Settings”. Touch on “Cellular.”.
  • Active “Data Roaming”.
  • When the option is unavailable, discuss with your Carrier to support and enable it.

data roaming settings

Method 4: Check Your Dual SIM

If 5G is not working on iPhone or iPhone 13/14/15, you must check your Dual SIM ability. Go to your SIM settings and take these steps:

 Open iPhone apps and go to “Settings”. Click on “Cellular”.

  • Press “Cellular Plans.” in the case of Dual SIM capability.
  • Ensure both plans use the matching carriers and support a 5G connection.

dual sim options

 

Method 5: Turn off Airplane Mode

In case of a poor 5G connection, one easy method is to switch off Airplane Mode. By disabling Airplane Mode, you can get a 5G connection on your device and allow it to connect to important wireless networks.

  • On your iPhone, scroll down from the top right corner of the screen and open the “Control Center.”
  • See the “Airplane Mode” icon, turn it off for a few seconds, and then turn it on.
  • Search the Internet-needed websites or apps to check your 5G connection.

airplane mode

Method 6: Do Not Open Low Power Mode or Low Data Mode

To ensure 5G connectivity, it is necessary to check if Low Power Mode or Low Data Mode is enabled or disabled. If it is necessary, follow these steps:

  • Navigate the iPhone’s “Settings”. Click ” Battery “ to check If the Low Power Mode is switched on. If it is on, tap “toggle” to switch it off.
  • Press on Cellular to see if the Low Data Mode is flick on. It is on; turn it off by pressing the “toggle.”
  • Open an internet-required app or website to ensure your 5G connection functions well by switching off both modes. 

lower power options

 

After the iOS 17 update, this action will resolve any connection problem on your iPhone 5G connectivity.

Method 7: Remove the SIM Card and Reinsert It

Applying these short and easy rules lets you solve any problem related to your iPhone’s 5G connectivity.

  • Power off your iPhone and take out the SIM card.
  • For any harm, physically check out the SIM card.
  • Switch on your iPhone to ensure the 5G connection is working properly.

reinsert the sim card

Method 8: Force Restart Your iPhone

It’s essential to know that before doing any action, force restarting your device can solve many software-related problems. This force restart improves your 5G connection and forces your device to reboot and clean all unnecessary apps and not responding processes.

  • Push the “Volume Up button” and let it go quickly.
  • Push and hold the “Volume Down button quickly.”
  • Hit and hold the “Side button” until the Apple logo appears.

force restart

 

Method 9: Upgrade or Downgrade iOS System

Upgrading and Downgrading the iOS system plays an important role in improving 5G connections and your device’s overall performance. 

Many issues, such as bug fixes, compatibility issues, and glitches that affect your iPhone’s 5G outcomes, could be resolved by simply upgrading to the latest version and downgrading to the previous version. 

Here’s how to set it:

  • Select “General” on your iPhone’s Settings and then find the Software Update
  • If the update is available. Press download and install.
  • By following the screen instructions to install it, wait for the update to download.

Upgrade or Downgrade iOS System

Method 10: Reset Network Settings

Through reset network settings, you can set your system connection problems. If your 5G network is not still performing, then follow these simple steps.

  • Navigate Settings on your iPhone. Tap “General” and select “Reset.”
  • Press “Reset Settings”. If prompted, then enter your passcode.
  • Ensure the reset by pressing the Reset Network Settings button again.

Reset Network Settings

Method 11: Contact Support Team

This support team solves many issues and improves the 5G connection on your iPhone.

Following are the simple steps to contact the support team:

  • Jump to the Apple Support app or website on your iPhone devices.
  • Select your device and describe your issue.
  • Prefer to chat, schedule a call, or simply go to an Apple store to make an appointment.
  • Give the details of your problem and deliver all essential information.

 

Method 12: Reset all settings

If your 5G connection is still showing poor connection, the last option is resetting all settings on your iPhone device. It will sort out various settings-related issues and also related to system connection. It is important to note that this process will erase all your customized preferences, such as Wi-Fi connection, passwords, wallpaper, and many other things. However, it will not delete your apps or media.

To do this action, follow these steps:

  • Locate your iPhone’s “Settings” app. Click “General”.
  • Press Transfer or Reset iPhone. Tap “Reset” and hit “Reset All Settings.”
  • Enter your Passcode.
  • Again, press “Reset All Settings” to confirm.
  • Restart your smartphone and check that the 5G connection is active.

Contact Support Team

Method 12: Reset all settings

If your 5G connection is still showing poor connection, the last option is resetting all settings on your iPhone device. It will sort out various settings-related issues and also related to system connection. It is important to note that this process will erase all your customized preferences, such as Wi-Fi connection, passwords, wallpaper, and many other things. However, it will not delete your apps or media.

To do this action, follow these steps:

  • Locate your iPhone’s “Settings” app. Click “General”.
  • Press Transfer or Reset iPhone. Tap “Reset” and hit “Reset All Settings.”
  • Enter your Passcode.
  • Again, press “Reset All Settings” to confirm.
  • Restart your smartphone and check that the 5G connection is active.

restart all settings

 

Which Countries Have 5G Support For iPhone 13 Pro Max?

Whenever we talk about the international presence of the iPhone and the latest network type, the United States is at the top of the list. Major network carriers like Verizon, ATA*T, and T-Mobile are expanding their networks extensively. Here is a list of major countries and regions that support the 5G connectivity to iPhone 13 Pro Max:

iPhone 13 Model 5G Bands Country or Region
A2482 n1 (2100 MHz), n2 (1900 MHz), n3 (1800 MHz), n5 (850 MHz), n7 (2600 MHz), n8 (900 MHz), n12 (700 MHz) United States of America.
A2631 n1 (2100 MHz), n2 (1900 MHz), n3 (1800 MHz), n5 (850 MHz), n7 (2600 MHz), n8 (900 MHz), n12 (700 MHz) Guam, Canada, Mexico, Puerto Rico, SUVI, Saudi Arabia.
A2533 n1 (2100 MHz), n2 (1900 MHz), n3 (1800 MHz), n5 (850 MHz), n7 (2600 MHz), n8 (900 MHz), n12 (700 MHz), n20 (800 DD) Afghanistan, Algeria, Albania, Austria, Afghanistan, Albania, Algeria, American Samoa, Andorra, Argentina, Australia ,Austria, Azerbaijan
BES Islands, Bahamas, Bahrain, Bangladesh, Brazil, British, India (Most of the countries).
A2634 n1 (2100 MHz), n2 (1900 MHz), n3 (1800 MHz), n5 (850 MHz), n7 (2600 MHz), n8 (900 MHz), n12 (700 MHz), n20 (800 DD), n25 (1900 MHz) China mainland, Hong Kong, Macao.
A2635 n1 (2100 MHz), n2 (1900 MHz), n3 (1800 MHz), n5 (850 MHz), n7 (2600 MHz), n8 (900 MHz), n12 (700 MHz), n20 (800 DD), n25 (1900 MHz), n28 (700 APT) Armenia, Belarus, Kazakhstan, Kyrgyzstan, Russia.

 

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