Why Is My iPhone 13 Pro Max Frozen and Won’t Turn Off?

It was a perplexing moment when my iPhone 13 Pro Max suddenly froze, leaving me confused and frustrated.. I was also worried about the mobile’s health; as a device that has become an integral part of daily life, experiencing such technical glitches can be inconvenient.

When I encountered the issue, my mobile’s screen froze and was completely unresponsive. No matter how many times I pressed the power button, it did not turn off. This was when I realized a serious problem with my mobile.

That said, I want to share with you what I found about the reasons:

• General iPhone Bugs
• Affected Update
• Low or Dead Battery
• Faulty iPhone Settings

So without further ado, let’s jump to the actual list:

6 Quick Solutions for Unresponsive iPhone 13 Pro Max

1. Force Restart iPhone 13

I noticed that the hardware problem needs a physical repair, but if there are no hardware problems, forcefully restarting your iPhone will resolve this issue. This method is very helpful. You can restart your non-functional iPhone through this method, even if it is completely unresponsive.

• To restart the iPhone 13, press the “Volume Up” and “Volume Down” keys simultaneously.
• After that, press “Power Key” immediately and keep it pressed until you see the Apple logo.

2. Restore iPhone from Backup

Another way to fix the problem is to restore your device. I recommend this approach so you can restore your device before the problem starts to occur constantly using a backup.

Let me show you how you can do that:

• Firstly, you have to remove everything from your device to recover it. To accomplish this, access “Settings” and tap “General.”

• You will find the “Reset” and click “Erase” for all settings and content here.

• Restart your iPhone and configure it as fresh. Select “Restore from iCloud Backup” in the Apps and Data section, then sign in to your iCloud account.
• Now select the proper backup through the “Choose Backup” area.

Note: This could erase all your data related to settings and app data. Therefore, always create a backup before performing this restart.

3. Restore the iPhone Via iTunes

If you cannot restore the iPhone through iCloud, I suggest you attempt doing it using iTunes. It is easy to do and will secure your iPhone from freezing, and your phone will never turn off unexpectedly. You should back up your data before restoring it; otherwise, all the data will be lost.

Now follow me to restore your iPhone with iTunes:

• Open iTunes and link your iPhone to the computer.
• In iTunes, choose your device and select the “Restart iPhone” option, and you will get your iPhone back.
• Once it’s done, restart your phone to resolve any other glitches.

4. Charge Your iPhone

Your priority should be to make sure your iPhone is fully charged. Your iPhone can become dark and refuse to start due to an insufficient battery. So, it’s compulsory to check the battery level of your iPhone.

• The battery of your iPhone failed to fully charge due to a faulty or unreliable charger. If you use a duplicate charger, you cannot charge your iPhone properly.
• There is another chance that the dust will prevent the iPhone from making touch with the lightning USB cord.
• I recommend cleaning your iPhone’s charging port once a month to avoid charging issues.

5. Update Your Mobile to Latest iOS Version

I noticed that updates resolve many issues. Another good method is to update your iPhone using iTunes. It will fix your mobile’s black screen or unresponsive problems without any data loss. I will show you how:

• Connect your iPhone with your PC using a reliable and certified data cable. 
• After a few moments, on your PC, a pop-up window will appear to ensure your connectivity.
• Now, open your iPhone settings via iTunes and then select iOS update.

Note: Both devices must be connected via a reliable and steady internet connection while updating.

6. Restore iPhone to Factory Settings

In my opinion, factory restarting your iPhone prevents it from being unresponsive due to glitches or faulty configured settings. 

In DFU mode, this method restores the iPhone to its factory settings. That’s why it’s best to backup data on iCloud or another location; otherwise, all data will be removed.   

You can do it by following these steps:

• Initially, plug your iPhone into iTunes or Finder on your PC. Then, unlock your iPhone and give it access to iTunes or according to your choice.

• After quickly tapping the up and down volume keys, press and hold the side button for ten seconds. 
• Next, hold down the button for ten seconds. Next, hold the power and volume down buttons together for 5 seconds.

• Continue holding the side button until the recovery mode window appears on your Mac or Windows screen.
• Lastly, press the “Restore iPhone” option.

Why My iPhone is Hanging or Freezing?

Your iPhone’s efficiency could be impacted by running data-intensive apps simultaneously. Due to this overload, your iPhone may freeze or be unresponsive. Once it is dead, it is challenging for it to function properly. 

The worst situation would be hardware damage that renders your iPhone unusable.

Another reason for hanging or freezing your iPhone is an outdated software version. As your iPhone needs regular updates, it could lag, slow down, or cease to operate due to a system problem occasionally occurring during updates.      

1. Disable Background Apps Refresh

iOS has a function called background “Apps Refresh” that is created to update the apps and their content from the internet. But it could lead your iPhone to lag. 

You can turn off “Background Apps Refresh” using the following technique to prevent your iPhone from freezing and lagging issues.

• Select the “General” option from the “Settings” menu.
• Search for the option of Background App Refresh; if it is enabled, turn it off.

2. Clean Browser History

By clearing the system’s caches in the settings, you can repair your iPhone’s freezing and lagging. 

Hence, you can manually clean Safari’s caches, including cookies and history, by doing the following actions:

• Go to “Settings” and open the “Safari” browser.
• Choose “Clear History and Website Data” to free up space and eliminate all historical data.

3. Delete Faulty Apps

On your iPhone, you can update and remove apps. Delete all unknown functions that can damage your system and make it sluggish or freeze. It will improve the efficiency of your iPhone and make it smoother and speedier. 

• Tap on the faulty app and keep it holding until you see a menu. Now select “Uninstall” from that menu.
• You can also delete these apps form the App Manager in settings.

4. Turn on Reduce Motion

The user interface’s motion, especially the parallax effect of the icons, could be decreased by turning on “Reduced Motion.” 

It will remove all these effects, resulting in a speedier app launch experience. Take the following steps to fix the iPhone freezing and lagging:

• Tap the gear symbol to open the iPhone’s “Settings” and now select “Accessibility.”
• Finally, “Disable Reduced Motion.”

Conclusion

Facing the sudden freeze and unresponsiveness of your iPhone 13 Pro Max was a disconcerting experience, prompting concern for its well-being as an essential part of my daily life. I discovered effective solutions after exploring possible reasons, including general bugs, affected updates, and low battery. 

Preventing freezing involves managing background app refresh, deleting faulty apps, and restoring your iPhone using phone settings or iTunes. Implementing these solutions has not only addressed the immediate problem but also contributed to enhancing your iPhone’s overall performance and efficiency.